Insights

Notes from the field.

Practical writing on IT infrastructure, security, software and automation — from the work we do for our clients.

December 20, 2025·2 min read

When it makes sense to outsource your IT support

One in-house technician covers one skill set and one working day. Below a certain size, that is the wrong shape for the problem.

December 11, 2025·2 min read

The right question is not which technology is best. It is which one you can still hire for in five years.

December 2, 2025·2 min read

Hardware that is replaced on a schedule is a predictable cost. Hardware replaced on failure is an emergency plus a predictable cost.