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Making your own documents actually searchable
The proposal that answers this question exists. It was written in 2021 and nobody can find it.
Read the article →Notes from the field.
Practical writing on IT infrastructure, security, software and automation — from the work we do for our clients.
·2 min read
Multilingual websites without hurting your SEO
Publishing three languages badly can rank worse than publishing one language well.
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Rolling out a password manager without a revolt
The shared spreadsheet is not a filing failure. It is a symptom of never having provided anything better.
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On-premise or cloud: a decision, not a trend
The honest answer for most companies is both, split along lines that have nothing to do with fashion.
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Connecting business systems without the nightly export
The scheduled file drop works until it does not, and then nobody notices for a week.
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What an IT SLA should actually promise
Most service level agreements guarantee a reply, not a repair. The distinction is the whole document.
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Why internal tools rot, and what stops it
The application that ran the business for six years now cannot be updated, and the person who wrote it left in 2021.
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Building an IT budget that survives the year
IT overspends because most of what it spends on was never in the budget to begin with.
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Why structured cabling still matters
Wireless did not remove the cables. It moved them, and made the ones that remain more important.
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