Service Packages
IT support structured around your company.
Four service levels designed for different company sizes and needs. Prices on request.
Start
Small businesses, up to 5 workstations
For small companies that need reliable, essential IT support.
Remote support
Basic monitoring
Monthly backup check
Email support
Monthly report
Security updates
MOST POPULAR
Business
Growing companies, up to 15 workstations
The most popular choice. Perfect balance between full support and cost efficiency.
Unlimited remote support
Onsite support included
Advanced monitoring
Automated backup
Network administration
Priority support
Detailed monthly report
Premium
Established businesses, up to 30 workstations
For companies with extensive infrastructure and high availability requirements.
Unlimited remote + onsite support
24/7 monitoring
Backup + DR plan
Endpoint security
Guaranteed SLA
Weekly reports
Included IT consulting
Enterprise
Complex infrastructure, custom
For companies with complex infrastructure or those who want to fully outsource their IT.
Complex multi-site infrastructure
Fully outsourced IT department
Custom SLA
Dedicated account manager
Integrated projects (software, AI, web)
IT strategy & analysis
Extended 24/7 support
⚡Fast response
🛡️Preventive approach
📊Monthly reporting
🔒Security included
🌐Remote & onsite
Package comparison
| Feature | Start | Business | Premium | Enterprise |
|---|---|---|---|---|
| Remote support | ||||
| Onsite support | — | |||
| Basic monitoring | ||||
| 24/7 monitoring | — | — | ||
| Automated backup | — | |||
| Disaster Recovery Plan | — | — | ||
| Endpoint security | — | — | ||
| Server administration | — | partial | ||
| Guaranteed SLA | — | — | custom | |
| Dedicated account manager | — | — | — | |
| Monthly report | ||||
| IT consulting | — | limited |
Not sure which package suits you?
Contact us for a free assessment of your company's IT needs.
Request a Free Assessment